Make a Claim

Book an engineer on an existing policy

Our priority is to provide comprehensive support and convenient booking options for all our valued customers. We're here to help and we've got your back!

Breakdown and repairs covered by your plan

Don't have cover? Repair and protect is for you.

For all Boiler related claims

Boiler related issues include:

  • Have no hot water
  • No flame within your boiler
  • Boiler will not switch on
  • Pressure too high or too low

For all Home Emergency claims

Home Emergency related issues include any problems with your:

Home Emergency Icon
  • Plumbing
  • Electrics
  • Drains
  • Pests
  • Security

Looking to book your annual service?

  • When it's time for your service, we take care of the scheduling process for you.
  • We automatically remind you when it's due and through our reservation system you'll be able to choose the time and date that's most convenient for you.
  • Our priority is to find a schedule that works best for you, ensuring minimal disruption to your daily routine.